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Paying It Forward

First of all, in the spirit of full disclosure, I must acknowledge that, in a previous and very recent life, I enjoyed a career as a journalist. In fact, I wore my journalist’s mantle for two decades...

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Georgia Boot: Creating Communities Through Customer Engagement

There’s a lot of chatter these days about our increasingly insular society, a society that’s aided and abetted by technological innovations that isolate us from interactive society and propel us...

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